Cancellation of the Order:
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Order once placed can only be cancelled within 4 hours from the time of placing the order. You can write to our customer support team on despatch@rkmath.org or call us on 040-27631149. In such cases, the order will be cancelled and the money will be refunded to your Bank within 48-72 business hours after the cancellation request.
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Returns:
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Generally Return of books is not accepted once the order is delivered. However, returns will be accepted if;
1) a request is made before delivery of the order with a valid reason and,
2) the unopened parcel is shipped within 7 days of the delivery. On receipt of the parcel in tact the refund amount will be credited to your Bank within 48-72 business hours after deducting the Shipping charges. Return shipping charges will be borne by the customer.
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Refunds:
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We do not offer Refunds but only replace/exchange of the ordered items is possible in case of physical damage during the transit or missing pages or illegible print.
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In case of damage of the product during the transit, please send your Order invoice to despatch@rkmath.org along with a photograph of the damaged product. We might request you to return back the damaged product to us.
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Return of damaged items:
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In case of return of the damaged product, please send the same in its original package to the following address.:
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Despatch Section, Ramakrishna Math, Lower Tank Bund Rd, Ramakrishna Math Marg, opposite Indira Park, Domalguda, Hyderabad, Telangana-500029.
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.